TechDivision - Spring 2007 Questionnaire

WIN WIN WIN

Tel : 020 8891 3010

RECEIVE YOUR FREE TECHDIVISION MUG with every completed survey Whilst stocks last PLUS AN OPPORTUNITY TO WIN A LAZY DAYS HAMMOCK NOTE: This survey is geared towards existing or recent customers, all non-customers are welcome to enter the competition, but must submit all non-customer related questions. We estimate the entire survey should take no longer than 10 minutes. Thanks in advance for your participation Deadline for submissions is 31st August 2006		WIN WIN WIN For all you wifi lovers this is a great way to spend your weekends over the summer, whilst still connected via your wireless
*To claim your free mug and for your opportunity to win a lazy days hammock please submit the following information (boxes marked are compulsory):**
Your full name*
Your Company
Your telephone number*
Your email address*
Your postage address*
Where did you hear about us?
Other?
Please comment on the following items by ticking the appropriate box 1 = insufficient 3 = sufficient 5 = very good

How do you feel TechDivision has dealt with your IT problems in the past year?	1 --------3-------- 5

How would you rate our response time?	1 --------3-------- 5

How do you rate the hardware / software that we have provided for you?	1 --------3-------- 5

How do you rate our level of customer service?	1 --------3-------- 5

How do you rate our engineers? Quality of service - Technical knowledge - Clarity of explanation -	1 --------3-------- 5

What do we do really well?

What do we do really badly?

Do you feel we could do better?	Yes No

If yes, how could we do better?

Do you have a burning question for us? Something that you've been dying to ask us just never had the opportunity. Or do you need more guidance in a particular area to help you with your IT. Please let us know your comments.

Please tell us in one sentence why you continue to employ us as your computer support agency?

Would you recommend TechDivision to your friends, family, collegues?	Yes No

Are you happy to continue to receive TechDivision eNews letters on a quarterly basis?	Yes No